Store Manager

EZCORP, Inc.; Enid (OK); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Great Working Hours

Job summary

EZCORP, Inc. is seeking a Store Team Leader in Enid, OK. You will lead and coach a group of 3–10+ Sales Associates, focusing on delivering outstanding customer service and building relationships with customers to negotiate pawn and sales transactions.

The role emphasizes strong leadership, organizational skills, and the ability to drive performance in a fast-paced retail environment. Starting pay is $19.50 per hour, with benefits and growth opportunities.

Qualifications

• Minimum high school diploma or GED.
• 1+ years in a management role.
• Ability to offer and describe various solutions and their benefits to customers.
• Strategic and tactical management skills.
• Competent in coaching and team development.
• Ability to pass a background check and drug test.

Responsibilities

• Lead, coach, and mentor a team of 3–10+ Sales Associates.
• Negotiate customer pawn and sales transactions.
• Recruit, train, and appraise team members; monitor performance.
• Schedule and assign staff to meet store goals and metrics.
• Ensure pricing, markdowns, and store policies are followed.
• Maintain store security and a safe, clean environment.
• Comply with legal requirements and company policies.

Skills

Leadership

Coaching

Customer service

Negotiation

Time management

Communication

Education

High school diploma or GED

Job description

Address: 401 S. Van Buren Enid, Oklahoma 73701

Brand: EZPawn

Starting pay rate $19.50 p/h based on experience.

We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives.

In addition to a great career, here are some of the other things we offer our Team Members:

• Free Health Insurance*
• Competitive Wages
• Generous Bonus Potential
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Our ideal candidate combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to create a superior customer service experience. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills.

Your specific duties in this role will include:

• Analyzing reports and profitability statements and providing recommendations and necessary action plans
• Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results
• Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations
• Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results
• Ensuring pricing and timely markdowns follow guidelines
• Securing merchandise by implementing security systems and measures
• Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment
• Complying with all legal requirements
• Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures

Job Requirements:

• High school diploma or GED
• 1+ years in a management role
• Ability to offer and describe various solutions and their benefits to the customer
• Strategic and tactical management skills
• Ability to pass a criminal background check and drug test
• Valid driver’s license and auto insurance
• Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
• Strong marketing and community outreach abilities, a plus
• Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus
• Pawn experience, a plus
• Bilingual, a plus