Retail Customer Service

3M HEALTHCARE; Oklahoma City (OK); On-site; USD 16,531 - 19,286; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly uncapped bonus potential

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Job summary

EZPawn is hiring Retail Sales Associates / Retail Customer Service in Oklahoma City. The role offers a structured path with paid training and opportunities to advance to Pawnbroker and Store Manager levels. Earn $12.00–$14.00 per hour based on experience, with potential bonuses and comprehensive benefits.

Join a team focused on service excellence in a busy retail setting. The position includes paid training, growth opportunities, and a path to higher wages via promotions and certifications.

Qualifications

• Customer service, cashier, or retail experience required.
• Excellent communication and interpersonal skills.
• Ability to multitask and work independently or in a team.

Responsibilities

• Provide excellent customer service by greeting and assisting customers in person and by phone.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.

Skills

Customer service

Cashier experience

Retail experience

Communication skills

Multitasking

Background check

Education

High school diploma or GED

Job description

Address: 6001 S. Western Oklahoma City, Oklahoma 73109

Brand: EZPawn

Pay range is based on experience from $12.00 per hour to $14.00 per hour.

When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career!

We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

Start your career as a Trainee in our 5-week paid training program and earn a $0.50 raise and promotion to Pawnbroker upon completion of the program. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position. Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store.

Benefits

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Job Overview

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Responsibilities

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Qualifications

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus