Store Manager

EZPAWN Oklahoma, Inc.; Tulsa (OK); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Generous Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

No cost for TM medical insurance with

Job summary

EZPAWN Oklahoma, Inc. in Tulsa is seeking a Team Leader to guide a team of 3–10+ Sales Associates, delivering outstanding customer service and building strong customer relationships.

You will negotiate pawn and sales agreements, coach staff, and drive performance in a fast-paced retail environment with growth opportunities and competitive pay.

Qualifications

• High school diploma or GED.
• 1+ years in a management role.
• Ability to offer and describe various solutions and their benefits to the customer.
• Strategic and tactical management skills.
• Ability to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Accountability for meeting targets in a performance-driven environment (plus).
• Strong marketing and community outreach abilities (plus).
• Knowledge of common pawned items (plus).
• Pawn experience (plus).
• Bilingual (plus).

Responsibilities

• Analyze reports and profitability statements and provide recommendations.
• Recruit, select, orient, and train Team Members while monitoring results.
• Provide ongoing coaching and development to Team Members.
• Schedule and assign Team Members and follow up on work results.
• Ensure pricing and timely markdowns follow guidelines.
• Secure merchandise by implementing security systems and measures.
• Market and display merchandise to meet store standards and maintain a safe, clean environment.
• Comply with all legal requirements.
• Maintain operations by coordinating and enforcing policies and procedures.

Skills

Leadership

Coaching

Customer service

Negotiation

Team motivation

Education

High school diploma or GED

Job description

Address: 800 S. Utica Ave. Tulsa, Oklahoma 74104 Brand: EZPawn Starting pay rate $19.50 p/h based on experience. We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives.

Here are some of the other things we offer our Team Members:

• Free Health Insurance*
• Competitive Wages
• Generous Bonus Potential
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount
• *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Your specific duties in this role will include:

• Analyzing reports and profitability statements and providing recommendations and necessary action plans
• Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results
• Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations
• Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results
• Ensuring pricing and timely markdowns follow guidelines
• Securing merchandise by implementing security systems and measures
• Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment
• Complying with all legal requirements
• Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures

Job Requirements:

• High school diploma or GED
• 1+ years in a management role
• Ability to offer and describe various solutions and their benefits to the customer
• Strategic and tactical management skills
• Ability to pass a criminal background check and drug test
• Valid driver's license and auto insurance
• Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
• Strong marketing and community outreach abilities, a plus
• Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus
• Pawn experience, a plus
• Bilingual, a plus

We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast-paced environment. We offer competitive pay, generous bonus potential from day one, and great benefits! We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.