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Store Manager

American Signature, Inc.

Downers Grove (IL)

On-site

USD 60,000 - 100,000

Full time

15 days ago

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Job summary

An established industry player is seeking a dynamic Store Manager to lead their team in Downers Grove, IL. This role is pivotal in driving profitability, fostering a high-performance culture, and ensuring an exceptional customer experience. As a leader, you will be responsible for developing your team, maintaining operational excellence, and executing strategic initiatives. Join a historic, family-owned business that values growth and offers comprehensive benefits, including medical, dental, and vision plans. If you're passionate about retail and leadership, this opportunity is perfect for you!

Benefits

Generous quarterly bonuses
Comprehensive medical benefits
Dental and vision benefits
401K plan
Employee discounts

Qualifications

  • 3+ years of retail leadership experience required.
  • Proven ability to develop and retain talent.
  • Strong skills in prioritization and adaptation.

Responsibilities

  • Manage store P&L and drive income goals.
  • Lead and develop a high-performing team.
  • Ensure exceptional customer service standards.

Skills

Retail Leadership
Team Development
Customer Service
Strategic Planning
Problem Solving
Communication

Education

Bachelor's Degree or Equivalent

Tools

Business Technology Systems

Job description

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At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Store Manager, you are a part of this family and critical to our success. This person is responsible for overall profitability, people development, standards/operations, and customer experience in their store. Most importantly, this person will be a leader and coach, a champion of our culture and values. The Store Manager reports directly to the Market Leader.

Why You’ll Want To Join Our Team

  • Generous quarterly bonus structure aligned with sales
  • Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
  • Comprehensive medical, dental, and vision benefits & 401K plan
  • Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
  • Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What Your Day Will Look Like

  • Owns store P&L, driving income goals through managing sales and expenses
  • Leads the team by providing leadership, direction, and continued development
  • Hires, trains, and retains the highest quality team members who exhibit our values
  • Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
  • Ensures all lineup changes and sell thru strategies are executed
  • Ensures the delivery of maniacal customer service through setting clear expectations and enforcing accountability in the store
  • Ensures the use of world class processes in the store
  • Drives high performance culture, focused on the results of a highly functioning team
  • Develops others through hands on coaching
  • Ensures a deep talent bench by developing internal talent and attracting external talent
  • Works with the Sales Manager to ensure sales training and materials are utilized to keep the team educated on product knowledge, selling skills and operational efficiencies
  • Trains the team and maintains standards in the areas of cycle counts, accounting, and merchandising procedures
  • Works with the Assistant Manager to ensure operational excellence through a best-in-class home delivery process
  • Leads change efforts within the store, conforming to shifting demands and timelines
  • Meets store visit expectations set by the Market Leader

What Will Help You Succeed

  • Bachelor’s degree or equivalent combination of education and experience
  • 3+ years of retail leadership experience
  • Ability to effectively prioritize and adapt in a fast-paced sales environment
  • Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
  • Proficient using business related technology systems
  • Track record of servant leadership; serving others and putting team goals first
  • Owners’ mindset: takes ownership over everything within scope of responsibility while empowering others to do the same
  • Proactive approach; identifies and solves problems
  • Experience managing change in large and complex environments
  • Ability to break down complex ideas and communicate them in simple and easy to understand ways
  • Demonstrated ability to coach and develop others to higher levels of performance
  • Demonstrated ability to drive results in a leadership role
  • Desire to continuously improve

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Retail

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