Store Manager

Walgreens; City of Albany (NY); On-site; USD 50,000 - 120,000; Full time

Job summary

A leading retail company is seeking a Store Manager to oversee operations, enhance sales, and ensure a positive customer experience. The ideal candidate will have a strong background in retail management and a commitment to team development. Responsibilities include supervising staff, managing inventory, and analyzing performance data. This full-time position offers a competitive salary and opportunities for personal development.

Qualifications

• 3 years retail management experience or 5 years with High School Diploma.
• Licensed pharmacy technician or RPh within 12 months.

Responsibilities

• Manage store operations, including scheduling and task delegation.
• Analyze financial data to improve sales and control costs.
• Ensure compliance with laws and regulations.

Skills

Customer Service

Team Development

Communication

Education

Bachelor's Degree

High School Diploma/GED

Job description

Job Description

Job Objectives
Manages the operation of a Walgreen store.
Enhances store sales, profitability, and image through effective merchandising, asset protection, team development, and delivering a distinctive customer and patient experience.

Job Responsibilities/Tasks

Customer Experience

• Monitor and analyze customer service; provide training and develop improvement plans.
• Greet customers and clinic patients, assist with products and services.
• Model and share customer service best practices to ensure a delightful experience.
• Resolve customer complaints and address special needs.

Operations

• Supervise store and pharmacy operations, including shifts, task delegation, and scheduling.
• Manage cash controls, bank transactions, and bookkeeping.
• Oversee merchandising, inventory management, and stock control.
• Implement operational feedback and store organization.
• Ensure store cleanliness, maintenance, and compliance with laws and regulations.
• Ensure staff proficiency with computer systems and software.

Daily Planning and Execution

• Assign daily responsibilities and set expectations for team members and managers.

Business Performance Management

• Analyze financial and performance data; develop action plans to improve sales and control costs.
• Review KPIs and asset protection data regularly.
• Collaborate with pharmacy and clinic teams to optimize performance.

Business Planning

• Identify sales opportunities and manage inventory levels.

People and Performance Management

• Manage team performance, including goal setting, feedback, and recognition.
• Ensure training compliance and coaching.
• Handle hiring, promotions, and disciplinary actions.
• Promote teamwork and fair treatment.
• Maintain open communication channels.

Training and Personal Development

• Participate in training programs; pursue necessary certifications and licenses.
• Seek self-development opportunities.

Communications

• Serve as liaison between district, corporate, and store.
• Engage in community outreach and events.

External Basic Qualifications

• Bachelor’s degree with 3 years retail management experience or High School Diploma/GED with 5 years retail management experience.
• Licensed pharmacy technician or pharmacy assistant as required by state law, or licensed RPh within 12 months of start date.
• Willingness to work flexible hours.

Preferred Qualifications

• Bachelor’s Degree.
• PTCB or ExCPT Certification.
• Three years retail management experience, including supervising and managing staff.
• Licensed pharmacy technician or RPh as required.

We consider qualified applicants with arrest and conviction records. Equal Opportunity Employer including disability/veterans. Salary range: $50,000 - $120,000, depending on various factors. Role remains open until filled. For benefits, visit jobs.walgreens.com/benefits. Copy and paste if link isn’t clickable.

Employment Type

Full-time

Job Function

Retail

Shift

Various

Campus Req?

No

District

166-LOUDONVILLE NY

Location

463 ALBANY SHAKER RD, LOUDONVILLE, NY 12211