Store Manager

The Salvation Army North & Central Illinois Division; Cedar Falls (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability coverage

Retirement plan

Paid time off

Flexible scheduling

Employee discounts

Job summary

The Salvation Army Thrift Store in Cedar Falls, IA is seeking a dynamic Store Manager to lead daily operations, supervise staff, manage donations and pricing, and ensure superior customer service. This full-time role requires coordinating schedules, payroll, and adherence to safety policies while supporting community programs through store profits.

You will drive sales targets, manage cash handling and budgeting within established parameters, and maintain open communication with regional

Qualifications

• Leadership & Staff Management: Recruit, train, and supervise store staff.
• Store Operations: Develop strategies, oversee donation processes, pricing, and presentation.
• Customer Experience: Create an enjoyable shopping environment and retention plans.
• Financial Management: Oversee cash handling and daily deposits; work within budget.

Responsibilities

• Recruit, train and supervise store staff.
• Manage scheduling and payroll processing.
• Implement company policies in employee relations.
• Oversee donations, sorting, pricing and presentation.
• Maintain store maintenance, safety and appearance; comply with safety policies.
• Provide daily reports on store production and sales; address customer issues.

Job description

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

Location: Cedar Falls, IAPay: $22.00 per hourJob Type: Full-timeSchedule: 40 hours per week. Flexible scheduling required, Monday - Saturday days, evenings, weekends

Benefits

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.

What You’ll Do

Leadership & Staff Management

• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement company policies and practices in employee relations

Store Operations

• Develop and implement strategies to meet production and sales goals
• Oversee donation processes, product sorting, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure compliance with OSHA and Salvation Army safety policies

Customer Experience

• Create an enjoyable shopping environment
• Develop customer retention plans
• Set an example for positive customer interactions

Financial Management

• Oversee cash handling procedures and daily deposits
• Work within budget parameters
• Manage inventory tracking for designated product lines

Communication & Reporting

• Maintain open communication with Regional Manager and Department Heads
• Provide daily reports on store production and sales
• Address customer complaints and provide education about the program

Supervisory Responsibility

• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
• Train and supervise the store staff
• In collaboration with the Regional Manager, provide direct reports with a personnel review
• Review and approve time and attendance for store personnel using the current payroll system
• Check time logs regularly, following all current regulations and trainings

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!