Store Manager

The Salvation Army North & Central Illinois Division; Milwaukee (WI); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Employer-paid life insurance

Paid vacation

Flexible scheduling

Employee discount

Employee assistance program

Descripción de la vacante

The Salvation Army Thrift Store in Milwaukee, WI is seeking a dynamic Store Manager to lead our store operations, staff supervision, and customer service while advancing our mission to help those in need.

You will oversee scheduling, payroll, donations, pricing, and presentation, and collaborate with regional leadership to drive results and engagement with the community.

Formación

• Experience leading a retail/store team.
• Ability to manage scheduling and payroll.
• Proven track record in customer service and operations management.

Responsabilidades

• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement policies and practices in employee relations
• Develop strategies to meet production and sales goals
• Oversee donation processes, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure compliance with safety policies
• Create an enjoyable shopping environment
• Develop customer retention plans
• Set an example for positive customer interactions
• Oversee cash handling and daily deposits
• Work within budget parameters
• Manage inventory tracking
• Maintain regular communication with Regional Manager and department heads
• Provide daily reports on store production and sales
• Address customer complaints and provide program education

Conocimientos

Store management

Staff supervision

Payroll processing

Budget management

Herramientas

Payroll system

Descripción del empleo

• Medical, prescription drug, dental, vision, and hearing coverage


• Employer-paid basic life and AD&D insurance


• Employer-paid basic long-term disability coverage


• Optional voluntary life, short-term disability, and enhanced long-term disability coverage


• Paid vacation, sick time, and holidays


• Flexible spending accounts


• 403(b) retirement savings plan


• Employer-funded pension plan for eligible employees

Location

Milwaukee, WI

Pay

$18-20.00 per hour

Job Type

Full-time

Schedule

40 hours per week. Flexible scheduling required, M - S days, evenings, weekends

Benefits

• Medical, prescription drug, dental, vision, and hearing coverage


• Employer-paid basic life and AD&D insurance


• Employer-paid basic long-term disability coverage


• Optional voluntary life, short-term disability, and enhanced long-term disability coverage


• Paid vacation, sick time, and holidays


• Flexible spending accounts


• 403(b) retirement savings plan


• Employer-funded pension plan for eligible employees

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.

What You’ll Do

Leadership & Staff Management

• Recruit, train, and supervise store staff


• Manage scheduling and payroll processing


• Implement company policies and practices in employee relations

Store Operations

• Develop and implement strategies to meet production and sales goals


• Oversee donation processes, product sorting, pricing, and presentation


• Manage store maintenance, safety, and appearance


• Ensure compliance with OSHA and Salvation Army safety policies

Customer Experience

• Create an enjoyable shopping environment


• Develop customer retention plans


• Set an example for positive customer interactions

Financial Management

• Oversee cash handling procedures and daily deposits


• Work within budget parameters


• Manage inventory tracking for designated product lines

Communication & Reporting

• Maintain open communication with Regional Manager and Department Heads


• Provide daily reports on store production and sales


• Address customer complaints and provide education about the program

Supervisory Responsibility

• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff


• Train and supervise the store staff


• In collaboration with the Regional Manager, provide direct reports with a personnel review


• Review and approve time and attendance for store personnel using the current payroll system


• Check time logs regularly, following all current regulations and trainings

Training Provided

• Paid training on register and store procedures


• Ongoing coaching and support from store leadership


• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community


• On-the-job training


• Team-oriented environment


• Employee Discount, Employee Assistance Program, and more!