Camarillo (CA)
On-site
USD 50,000 - 85,000
Full time
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Job summary
An established industry player is seeking a dynamic Retail Manager to lead a high-performing team in a luxury retail environment. This role focuses on driving sales, enhancing customer experiences, and fostering a culture of excellence through coaching and feedback. The ideal candidate will have a strong background in sales and management, with the ability to build relationships and communicate effectively. Join a company that values leadership and initiative, and make a significant impact on store success while developing your career in a vibrant retail setting.
Qualifications
- 4+ years of sales experience in luxury retail and 2+ years in management.
- Strong leadership and organizational skills with multitasking ability.
Responsibilities
- Drive store sales and ensure exceptional customer experiences.
- Manage store scheduling and oversee performance reviews.
Skills
Leadership
Time Management
Communication
Problem Solving
Education
Description
- Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals
- Experience in recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth
- Promotes a store culture of consistent coaching and delivering feedback to develop and maintain a high performing team, while also achieving individual sales goals
- Responsible for delivering exceptional customer experiences and driving sales by styling and fitting each customer based on their needs.
- Responsible for setting the example for customer engagement that exceeds industry standards.
- Responsible for building business and client relationships through in store events & repetitive client outreach
- Oversees the annual performance review process, evaluates team, and ensures all team members receive ongoing feedback regarding their performance.
- Partners with District Manager and People Operations Specialist to assist facilitating, disciplining and terminating employees when necessary while maintaining the Open Door Policy.
- Communicates with the District Manager regarding all employee relations, employee skill developments and store operational needs.
- Manages store scheduling within established guidelines to ensure proper coverage based on business needs.
- Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
- Represents the brand and ensures team members are embodying brand in all interactions with customers and peers.
- Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.
Requirements
- 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience.
- Strong leadership ability.
- Excellent time management and organizational skills with ability to multitask and prioritize
- Career-driven, strong work ethic and high performance standards
- High level of initiative/self-starter.
- Effective verbal and written communication skills.
- Strong problem solving and decision making skills.
- Ability to accurately and efficiently operate cash register while following cash handling procedures.