Store Manager

Daiso USA; California (MO); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Daiso USA is seeking a Store Manager to lead our retail team in delivering exceptional customer service, driving sales, and maintaining store standards. You will recruit, train, and coach staff, execute merchandising plans, and ensure policy compliance.

The role requires strong leadership, excellent communication, and the ability to optimize profitability while controlling costs in a dynamic environment.

Qualifications

• Experience managing a retail store or similar team.
• Strong leadership and mentoring abilities.
• Excellent communication with customers and staff.
• Knowledge of retail operations and loss prevention.

Responsibilities

• Develop strategies to raise customer pool, store traffic, basket size and profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to staff.
• Ensure high levels of customer satisfaction through outstanding service.
• Maintain store conditions and oversee promotions, displays and compliance with policies.

Skills

Retail leadership

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Job description

Description

Discover YOU belong at Daiso! Join a team that puts people first with an inclusive, fun environment. At Daiso's core, we lead with respect, integrity, and a commitment to collaboration. Together, we challenge the status quo, have fun, and make a lasting impact.

Essential Functions:

• Develop business strategies to raise our customer’s pool, expand store traffic, increase basket size and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent customer service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition, plan and oversee in-store promotional events or displays
• Upholds Daiso's standards for display presentation
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
• Training new employees and providing ongoing education for employees
• Effectively create store schedules to meet customer demand while meeting payroll targets
• Create employee schedules, assign schedules and responsibilities to associates, checking to see if these assignments are carried through
• Recruiting, interviewing, hiring, disciplining, and offboarding poor-performing staff

Requirements

• High School Diploma/GED
• 1-3+ Years of Relevant Experience
• Knowledge, Skills, and Abilities Requirements
• Proven experience as a retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills

Physical Requirements

• Ability to Travel
• Carrying (40 lbs)
• Lifting (40 lbs)
• Personal Skills

Time Management

• Judgement/Decision Making
• Strong Communication Skills
• Ability to Manage Others
• Driving Requirements
• Driving Required

#IND2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.