Store Manager

DAISO; San Marcos (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Daiso in California is seeking a results-driven Store Manager to lead daily store operations, drive sales, and supervise a dynamic team. You will oversee staff training, scheduling, and loss prevention while ensuring exceptional customer service and adherence to company policies.

Ideal candidates have prior retail management experience, strong leadership and communication skills, and the ability to optimize merchandising and promotional efforts to maximize profitability.

Qualifications

• Experience leading retail teams in a store environment.
• Strong communication and interpersonal abilities.
• Proven ability to plan, schedule, and manage store operations.

Responsibilities

• Develop and execute strategies to increase store traffic, basket size, and profitability.
• Meet sales goals by training and motivating the sales team.
• Ensure high levels of customer satisfaction through service excellence.
• Complete store administration and ensure compliance with store policies and procedures.
• Maintain attractive store conditions and oversee in-store promotions and displays.
• Conduct staff performance evaluations and identify training needs.
• Manage inventory, loss prevention, and scheduling to meet payroll targets.
• Recruit, interview, hire, and onboard new employees.

Skills

Retail management

Leadership

Communication

Organizational skills

Staff training

Education

High School Diploma/GED

Job description

Discover YOU belong at Daiso! Join a team that puts people first with an inclusive, fun environment. At Daiso's core, we lead with respect, integrity, and a commitment to collaboration. Together, we challenge the status quo, have fun, and make a lasting impact.

Essential Functions:

• Develop business strategies to raise our customer’s pool, expand store traffic, increase basket size and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent customer service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition, plan and oversee in-store promotional events or displays
• Upholds Daiso's standards for display presentation
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
• Training new employees and providing ongoing education for employees
• Effectively create store schedules to meet customer demand while meeting payroll targets
• Create employee schedules, assign schedules and responsibilities to associates, checking to see if these assignments are carried through
• Recruiting, interviewing, hiring, disciplining, and offboarding poor-performing staff

Requirements

• High School Diploma/GED
• 1-3+ Years of Relevant Experience
• Knowledge, Skills, and Abilities Requirements
• Proven experience as a retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills

Physical Requirements

• Seeing
• Ability to Travel
• Carrying (40 lbs)
• Lifting (40 lbs)
• Listening
• Personal Skills

Time Management

• Judgement/Decision Making
• Strong Communication Skills
• Sales Experience
• Ability to Manage Others
• Driving Requirements
• Driving Required