Store Manager

DAISO; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Daiso is seeking a dynamic Store Manager in Dallas, TX to lead daily operations, grow customer traffic, and ensure exceptional service. You will manage staff, schedules, and store standards while driving profitability.

Join a team that values respect, teamwork, and high performance. Experience in retail management, strong leadership, and excellent communication are required; High School Diploma or GED required.

Qualifications

• Proven experience as a retail manager or in other managerial position.
• Knowledge of retail management best practices.
• Outstanding communication and interpersonal abilities.
• Excellent organizing and leadership skills.
• 1-3+ years of relevant experience.
• High School Diploma/GED.

Responsibilities

• Develop strategies to increase store traffic, basket size, and profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain store condition and oversee in-store promotions and displays.
• Upholds Daiso's standards for display presentation.
• Conduct staff performance appraisals to assess training needs and career paths.
• Address staff or customer issues (complaints, grievances).
• Manage store inventory and loss prevention efforts.
• Train new employees and provide ongoing education.
• Create and manage employee schedules and assignments.
• Recruit, interview, hire, discipline, and offboard underperforming staff.

Skills

Retail management

Leadership

Customer service

Communication

Education

High School Diploma/GED

Job description

Discover YOU belong at Daiso! Join a team that puts people first with an inclusive, fun environment. At Daiso's core, we lead with respect, integrity, and a commitment to collaboration. Together, we challenge the status quo, have fun, and make a lasting impact.

Essential Functions:

• Develop business strategies to raise our customer’s pool, expand store traffic, increase basket size and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent customer service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition, plan and oversee in-store promotional events or displays
• Upholds Daiso's standards for display presentation
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
• Training new employees and providing ongoing education for employees
• Effectively create store schedules to meet customer demand while meeting payroll targets
• Create employee schedules, assign schedules and responsibilities to associates, checking to see if these assignments are carried through
• Recruiting, interviewing, hiring, disciplining, and offboarding poor-performing staff

Requirements

• High School Diploma/GED
• 1-3+ Years of Relevant Experience
• Knowledge, Skills, and Abilities Requirements
• Proven experience as a retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills

Physical Requirements

• Seeing
• Ability to Travel
• Carrying (40 lbs)
• Lifting (40 lbs)
• Listening
• Personal Skills

Time Management

• Judgement/Decision Making
• Strong Communication Skills
• Sales Experience
• Ability to Manage Others
• Driving Requirements
• Driving Required