STORE MANAGER

Harbor Freight Tools; California (MO); On-site; USD 87,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead teams in maximizing store performance and delivering outstanding customer experiences. This role requires a results-driven individual who thrives on building high-performance teams and executing operational excellence. You will be responsible for driving sales, managing expenses, and fostering a positive store environment. With a focus on talent optimization and customer satisfaction, you will ensure that your store operates smoothly and efficiently. Join a company that values its associates and offers comprehensive benefits, including paid time off and a 401k plan.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Short-term Disability

Long-term Disability

Qualifications

• Proven experience in retail management with a focus on sales and customer experience.
• Strong ability to lead and develop high-performance teams.

Responsibilities

• Drive sales and manage payroll to exceed financial goals.
• Train and develop staff while ensuring compliance with company policies.

Skills

Sales Management

Team Leadership

Operational Execution

Customer Service

Problem Solving

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Our Store Managers

Lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high-performance teams that execute with excellence.

The anticipated salary range for this position is $87,750 – $109,700 depending on location, knowledge, skills, education, and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedures
• Ensure compliance with company policies
• Be a subject matter expert in all operational processes

Talent Optimization

• Acquire high-quality talent
• Train and develop staff
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced correctly
• Maintain a neat, clean, and organized store

Success Drivers

Drive for Results: Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams: Acquires and retains the right talent. Trains, coaches, and provides feedback. Develops team for growth.

Problem Solving: Is solution-oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is not easily deterred.

Managing and Measuring Work: Clearly assigns responsibility for tasks and decisions. Sets clear and measurable objectives. Monitors process, progress, and results and provides effective feedback.

Managerial Courage: Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus: Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.