Store Manager

The Waldwin Group; Boston (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations in a fast-paced retail environment. This role is pivotal in delivering exceptional customer service, driving business performance, and cultivating a high-performing team. With a focus on strategic growth and customer engagement, you will implement initiatives that enhance the brand experience while ensuring operational excellence. If you are passionate about leadership and customer satisfaction, this opportunity will allow you to make a significant impact in a vibrant and energetic setting.

Benefits

Medical Insurance

Vision Insurance

401(k)

Qualifications

• Minimum 2 years of store management experience in a fast-paced environment.
• Strong leadership skills with the ability to inspire and engage a team.

Responsibilities

• Ensure smooth day-to-day operations and maintain high standards of service.
• Foster a positive atmosphere to inspire customer loyalty.

Skills

Leadership

Customer Service

Team Development

Financial Management

Strategic Thinking

Education

Associate’s Degree

Job description

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Direct message the job poster from The Waldwin Group

Business Partner; Administration & Human Resources (The Waldwin Group)Strategic Leader & Organizational Designer; MS - Human Resources, SHRM-SCP…

We are seeking a dynamic, results-driven Store Manager who is passionate about delivering exceptional service while upholding the mission, vision, and values of Dunkin'. As the Store Manager, you will be responsible for overseeing the day-to-day operations of your Dunkin' store, ensuring that all processes run smoothly, from customer service to staff performance. Your role will be integral in cultivating a positive, energetic environment that fosters customer loyalty and enhances the Dunkin' brand experience.

We are looking for a leader who can think strategically, creatively address business challenges, and execute marketing initiatives to achieve growth. This is an exciting opportunity to make an impact by driving business performance and building lasting relationships with customers and employees alike.

Key Responsibilities:

1. Excellence in Retail Operations: Ensure smooth day-to-day operations, maintaining high standards of service, product quality, and store cleanliness.
2. Customer Loyalty & Engagement: Foster a positive and welcoming atmosphere, inspiring customer loyalty while promoting the Dunkin' brand.
3. Team Leadership & Development: Lead, motivate, and engage a high-performing team, ensuring alignment with Dunkin’s values and business objectives.
4. Achieve Short-Term Business Goals: Oversee the implementation of daily goals and initiatives to ensure efficiency and excellence in service delivery.
5. Drive Store Traffic & Growth: Create strategies to attract new customers, increase foot traffic, and boost sales.
6. Financial Management & ROI: Monitor store performance, optimize resources, and implement strategies to maintain profitability and ensure financial compliance.

Qualifications:

1. Leadership & Engagement: Strong leadership skills with the ability to inspire and engage a team.
2. Experience: Minimum 2 years of store management experience in a fast-paced, customer-focused environment.
3. Education: Associate’s degree or equivalent experience.
4. Customer-Centric & Team-Oriented: A passion for providing exceptional customer service and developing high-performing teams.
5. Revenue-Driven: Strong business acumen with a focus on achieving financial targets and driving growth.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Management, Customer Service, and Sales

Industries

• Retail and Hospitality

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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