Store Manager

Goodwill Industries International; Bonham (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Teladoc

Medical/Dental/Vision

401k match

Paid time off & Holidays

Additional benefits

Job summary

Goodwill Industries of Northeast Texas is seeking a dynamic Retail Store Manager to lead the team and drive store performance. You will be responsible for daily operations, staff development, and delivering outstanding customer service to meet sales goals.

The role requires strong leadership, budgeting aptitude, and hands-on experience with retail systems. This on-site position offers growth in a values-driven environment with a focus on community impact.

Qualifications

• Minimum of retail store management experience.
• Proven leadership and budgeting ability.
• Strong customer service and communication skills.
• Ability to meet sales targets.
• Driver's license required.
• Proficiency in MS Office.

Responsibilities

• Oversee daily operations of the store, ensuring smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates and assistant managers.
• Ensure exceptional customer service and address customer inquiries and complaints.
• Achieve sales targets and maximize store profitability.
• Maintain visual merchandising standards and ensure the store is clean, well-organized, and visually appealing.
• Monitor inventory levels, conduct regular stock audits, and manage replenishment.
• Implement and enforce company policies and procedures.
• Train and develop staff to enhance their skills and performance.
• Handle administrative tasks, including scheduling, payroll, and reporting.
• Foster a positive and inclusive work environment.

Skills

Leadership

Team Management

Customer Service

Budgeting

Sales Target Achievement

Store Operations

Education

High school diploma

Business Administration degree

Tools

MS Office

Retail management software

Job description

Job Title: Retail Store Manager

About Us: Goodwill Industries of Northeast Texas is dedicated to enhancing the quality of life for individuals and families through the power of work. We provide job training, employment placement services, and other community-based programs by selling donated clothing and household items in our retail stores.

Job Description: We are seeking a dynamic and experienced Retail Store Manager to lead our team and ensure the efficient operation of our retail store. The Retail Store Manager will be responsible for achieving sales goals, maintaining high standards of customer service, and managing store operations and staff.

Key Responsibilities:

• Oversee daily operations of the store, ensuring smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates and assistant managers.
• Ensure exceptional customer service and address customer inquiries and complaints.
• Achieve sales targets and maximize store profitability.
• Maintain visual merchandising standards and ensure the store is clean, well-organized, and visually appealing.
• Monitor inventory levels, conduct regular stock audits, and manage replenishment.
• Implement and enforce company policies and procedures.
• Train and develop staff to enhance their skills and performance.
• Handle administrative tasks, including scheduling, payroll, and reporting.
• Foster a positive and inclusive work environment.

Qualifications:

• A valid Driver's License is required.
• Proven experience as a Retail Store Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to meet sales targets and manage a budget.
• Strong organizational and problem-solving abilities.
• Proficiency in MS Office and retail management software.
• High school diploma or equivalent; a degree in Business Administration or a related field is a plus.

Benefits:

• Teladoc
• Medical, Dental, Vision, insurance
• 401k w/ company match
• Additional benefits may apply
• Paid time off and Holidays

Goodwill Industries of Northeast Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.