Retail Manager - Hulen

Serve Denton; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company paid life insurance

Paid Time Off

Voluntary medical, dental, and vision

Job summary

Serve Denton seeks a Retail Operations Manager to oversee the daily operations of Store #13 in Fort Worth, TX. Duties include managing personnel, implementing sales strategies, and ensuring a safe retail environment. Candidates must possess at least three years of retail experience, strong leadership skills, and proficiency in Microsoft Office and POS systems.

This is a full-time position requiring flexibility in schedule, with company-paid benefits, including life insurance and a 401(k). The ideal candidate should be able to create an inclusive working atmosphere while driving operational success.

Qualifications

• At least three years' experience in retail with supervisory responsibilities.
• Strong communication skills to interact with team members and customers.
• Proven ability to adapt and manage change in a fast-paced environment.

Responsibilities

• Manage employee selection, training, and performance evaluation.
• Implement sales strategies and oversee inventory management.
• Deliver excellent customer service and ensure store safety standards.

Skills

Retail management experience

Strong math skills

Leadership abilities

Proficiency in Microsoft Office

Communication skills

Tools

Point-of-Sale (POS) system

Credit Card Draft Capture Terminal

Computerized pricing and inventory system

Job description

6297 Grandbury Rd, Fort Worth, TX 76133, USA

Description

Job Title: Retail Operations Manager

Location: Store #13 Hulen --- 6297 Granbury Road, Fort Worth, TX 76134

Salary: Based on Experience

Work Hours: FT (40 Hrs. per Week) Days and hours vary; 2 Days Off per Week

Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD and 401(k)

General Job Duties: Responsible for selection, training, and management of personnel. Ensure employees understand work rules and address inappropriate activities/behaviors immediately and coordinate corrective action plans with department head and/or Human Resources, if appropriate, to ensure consistency and to encourage and maintain a work environment that is inclusive and positive. Communication with management team and conducting monthly employee meetings. Attend all meetings and training as required by the Agency. Direct and delegate work of entire store team including their store leadership team (assistants and key holders). Evaluate employee performance and drive professional development. Comply with all Agency policies, including Donated Goods Retail standard operating procedures (SOPs), and all safety and security policies and procedures.

Implement and administer sales strategies including inventory, display, fiscal and personnel scheduling for the purpose of maximizing the resources provided in operating the total retail store. Responsible for leading and troubleshooting POS system & strategies. Maintain proficiency for tasks required in all workstations. Maintain all company records and reports accurately and in a timely fashion. Oversee production and rotation of merchandise. Ensure quality of merchandise and proper pricing. Accountable for reporting, such as payroll and daily sales reports. Meet store sales goals and operate within budgetary guidelines. Provide excellent customer service and train employees in customer service skills.

Oversee the daily maintenance and care of the physical store for the purpose of providing a safe, secure, and orderly facility to the benefit of customers and employees alike. Must ensure that all safety and first aid training requirements and related reporting are met.

Skills and Qualifications: At least three (3) years’ experience in retail or a similar active industry with more than one-year supervisory responsibilities required. Strong math and communication capabilities with leadership skills demonstrated in previous employment and/or position. Must be able to adapt and manage change. Ability to communicate clearly with customers and other team members, coach/train peers or team members and guide team members with disabilities and the disadvantaged. Must have proven computer skills with a proficiency in Microsoft Office. Ability to use Point-of-Sale (POS), operate Credit Card Draft Capture Terminal and to instruct employees in the proper use of same. Operate computerized pricing and inventory system.

Physical Requirements: Sufficiently mobile to work in the entire facility and grounds as well as the ability to travel to corporate or other locations, as requested. May be required to stand or be in a stationary position for long periods of time. Open availability (7 days a week) to work varying schedule one hour prior to store opening and one hour after store closing is required.

Legal Requirements: Documentation to satisfy I-9 requirements, background check, and drug screen.

Goodwill North Central Texas proudly provides Equal Employment Opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations are provided for qualified individuals with disabilities.

For a full listing of job opportunities, please visit www.goodwillnorthcentraltexas.org.

Qualifications

Experience

Required

Must have 3 years of experience in retail with similar or related operations and working with disabled and/or disadvantaged team members.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.