Store Manager

The Normal Brand; Birmingham (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their Birmingham location. This role involves inspiring a dedicated team, managing store operations, and ensuring exceptional customer experiences in a vibrant retail environment. With a focus on strategic planning and effective communication, you'll drive revenue and maintain high standards of service. If you're a goal-oriented leader with a passion for retail and customer satisfaction, this opportunity is perfect for you. Join a company that values creativity, independence, and a positive atmosphere, and make a significant impact in the world of fashion retail.

Benefits

Employee Discount

Health Benefits

Dental Benefits

Vision Benefits

401(k) Plan

Bonus Opportunities

Qualifications

• 5+ years of retail apparel management experience required.
• Strong communication skills and strategic planning abilities.
• Experience with inventory integrity and merchandising.

Responsibilities

• Inspire and develop the team to deliver excellent customer experiences.
• Manage revenue, payroll, and recruit store staff.
• Maintain a clean store and implement high customer service standards.

Skills

Retail Management

Customer Service

Communication Skills

Strategic Thinking

Inventory Management

Problem Solving

Data-Driven Decision Making

Tools

Microsoft Word

Microsoft Excel

Google Drive

Shopify

Shopify POS

Job description

Join to apply for the Store Manager role at The Normal Brand.

2 days ago Be among the first 25 applicants.

The Normal Brand is a fast-growing apparel company selling clothing and accessories online and in over 500 stores across the US. We are hiring for our brick-and-mortar store in Birmingham and seek a hardworking, personable, goal-oriented Store Manager. Each store offers a unique experience where a clean, high-energy, and fun environment is essential. Thinking independently and creatively is crucial.

Responsibilities

• Inspire, develop, and lead the team to deliver excellent customer experiences and drive revenue.
• Manage revenue and payroll.
• Recruit, hire, and retain store staff.
• Implement high customer service standards throughout the store.
• Build and maintain relationships with guests.
• Encourage suggestive selling to maximize revenue.
• Monitor inventory levels and communicate replenishment needs to HQ.
• Maintain a clean store and merchandise to Normal standards.
• Provide constructive feedback to the District Leader.
• Mentor and develop team members through clear communication.
• Create efficient staffing schedules based on business needs.
• Educate and train staff on product knowledge.
• Participate in weekly calls with peers and the District Leader.
• Foster respectful communication within the team.
• Secure the store responsibly.

Requirements

• 5+ years of retail apparel management experience.
• Willingness to learn from feedback and solve problems in a fast-paced environment.
• Strong communication skills, both verbal and written, with HQ and team.
• Strategic thinking and planning abilities.
• Self-motivated, independent, goal-oriented, data-driven, and positive.
• Experience with inventory integrity, time management, and merchandising.
• Approachable, friendly personality.
• Proficiency with Microsoft Word, Excel, and Google Drive.
• Ability to adapt quickly to new systems and processes.
• Flexible availability, including nights, weekends, and holidays.

Preferred Qualifications

• Multi-unit store management experience.
• 6+ years of retail management experience.
• Experience in the fashion/apparel industry.
• Passion for customer satisfaction.
• Proficiency with Shopify and Shopify POS.
• Strong integrity and fashion sense.
• Self-awareness and experience as an apparel buyer.

Benefits

• Paid salary, bi-weekly.
• Bonus opportunities.
• Employee discount.
• Health, dental, and vision benefits.
• 401(k) plan.

Please submit a cover letter along with your resume.

Job Types: Full-time.