Store Manager

Beverly Hills Teuscher; Beverly Hills (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A specialty chocolate retailer in Beverly Hills is seeking a full-time Store Manager to oversee operations and lead a team. The ideal candidate will have extensive retail management experience, excellent customer service skills, and a strong focus on ensuring customer satisfaction. Responsibilities include managing inventory, enhancing store presentation, and leading a team to achieve sales targets. Flexibility in working hours is essential. Join a dedicated team devoted to crafting exquisite Swiss chocolates.

Qualifications

• Experience in customer-focused roles, ensuring customer satisfaction.
• Proven success in managing retail operations and teams.
• Ability to communicate effectively with diverse groups.

Responsibilities

• Oversee daily store operations and manage inventory.
• Ensure exceptional customer experience and satisfaction.
• Lead team to achieve sales goals and maintain store standards.

Skills

Customer Service expertise

Store Management skills

Excellent Communication

Knowledge of Retail Loss Prevention

Team building

Organizational skills

Flexibility

Job description

For 95 years, the Teuscher family has been dedicated to crafting exquisite Swiss truffles and chocolate with old-world artisan quality. Known for producing small batches, Teuscher ensures that chocolates remain fresh and of the finest quality, delivering them to stores within the same week they are crafted. Customers trust Teuscher for its commitment to exceptional flavors and meticulous craftsmanship. The Beverly Hills location offers a premier selection of these renowned Swiss chocolates to its discerning clientele.

Role Description

This is a full-time, on-site role for training as a Store Manager at our Beverly Hills, California location. The Store Manager will oversee daily store operations, manage inventory, ensure an exceptional customer experience, and lead a team to achieve sales goals. Responsibilities include ensuring customer satisfaction, maintaining store presentation standards, handling employee schedules, and implementing loss prevention strategies to safeguard inventory and revenue.

Qualifications

• Customer-focused skills, including expertise in Customer Service and ensuring Customer Satisfaction
• Strong Store Management skills, with experience in overseeing retail operations and managing teams
• Excellent Communication skills, with the ability to engage effectively with customers, staff, and vendors
• Knowledge of Retail Loss Prevention practices and strategies
• Proven ability to build a positive team environment and foster employee growth
• Strong organizational skills with attention to detail and time management abilities
• Previous retail management experience, ideally in luxury or specialty goods
• Flexibility to work weekends, holidays, and during peak business hours a must