Store Manager

Läderach; Walnut Creek (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Health insurance (80% contribution)

Vision insurance (100% covered)

Life Insurance options

Employee assistance program

Training opportunities

Generous product discounts

Chocolate at work

Job summary

A premium chocolate brand in Walnut Creek seeks a Store Manager to lead a dynamic retail team. The ideal candidate will have at least 3 years of retail experience, strong leadership skills, and a passion for customer service. Responsibilities include overseeing product sales, managing staff shifts, and ensuring top-notch merchandising. The position offers competitive pay and comprehensive benefits, including health insurance and product discounts. Join us and make an impact in our retail environment.

Qualifications

• At least 3 years of experience in retail with increasing responsibility.
• Reliable with flexible schedule including weekends and holidays.
• Proactive and efficient in daily operations.

Responsibilities

• Deliver outstanding customer experience and motivate staff.
• Oversee product sales and register duties.
• Schedule staff shifts and coordinate store events.
• Ensure accurate product merchandising and inventory.
• Ensure accurate product merchandising and store inventory orders.
• Help achieve in-store compliance and loss prevention standards.
• Act as a key communicator of corporate values to customers and employees.
• Take on other role-related responsibilities as assigned by the Regional Manager.

Skills

Leadership skills

Customer service skills

Staff management

Proficiency in computer skills

Attention to detail

Data entry

Spreadsheets

Email

Tools

Microsoft 365

POS systems

Job description

Store Manager – Walnut Creek – Läderach

High‑quality, fresh chocolate is what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs more than 2,500 people from over 80 countries. Located in the Canton of Glarus, we produce fresh chocolates and constantly develop new, innovative ideas in agile teams.

The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever‑new ways. Join us as a Store Manager, a brand champion who provides a top‑notch shopping experience for all customers and leads a positive work environment for the retail team.

What you can expect

• You will deliver outstanding customer experience, motivating staff to provide superior customer service.
• You oversee product sales, register duties, shop and shelf care, gift packaging, and in‑store order fulfillment.
• You will ensure the accuracy of Läderach seasonal staging and product merchandising.
• You will schedule effective staff shifts and coordinate store meetings and events.
• You will ensure accurate product merchandising and store inventory orders.
• You help achieve in‑store compliance and loss prevention standards.
• You will act as a key communicator of corporate values to customers and employees.
• You will take on other role‑related responsibilities as assigned by the Regional Manager.

What we expect from you

• You have at least 3 years of experience in a retail space with increasing levels of responsibility (ex‑growth from associate level to shift lead/assistant manager).
• You are equipped with strong leadership, staff management and customer service skills.
• You are proficient in computer skills such as email use and management, Microsoft 365, data entry and spreadsheets, and POS.
• You are reliable with a flexible schedule, including weekend and holiday availability.
• You are quality‑minded with keen attention to detail.
• You are proactive and efficient.
• You are passionate about chocolate.

What we offer you

• Competitive Pay
• Medical – 80% contribution by Läderach for employee‑only plan and 50% contribution for family coverage plan(s).
• Vision – 100% covered by Läderach.
• Life – Läderach covers up to $25k of Life Insurance (option to go up to $150k).
• Employee assistance program.
• An exciting working environment with motivated colleagues.
• A position with lots of personal responsibility.
• The opportunity to contribute fresh ideas.
• An open and respectful feedback culture.
• In‑house and further external training.
• Unique career opportunities.
• Generous discounts on our products.
• Chocolate at work.
• Free parking spaces.

Own it. Grow it. Make it fresh.

Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager linkedin.com/in/jennifer-kassaras-b52b2144 will be happy to answer your questions. You can also visit our career site: My Job Search.

We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passion of our 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.