Store Manager

ZippyApp - Recruitment Marketing; Athens (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking a Store Manager to lead daily supermarket operations in Alabama, driving sales and profitability while delivering an exceptional customer experience. The role oversees staffing, workflow, and departmental performance across the store, partnering with district leadership as needed.

The ideal candidate has 5+ years in retail management, strong budgeting and communication skills, and a track record of improving service and efficiency in a grocery

Qualifications

• High School Diploma or equivalent.
• At least five years of experience in retail management, preferably in grocery.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities.
• Ability to manage budgets and delegate tasks effectively.

Responsibilities

• Develop and implement strategies to improve customer service and experience.
• Ensure consistent, efficient, pleasant customer experiences and resolve issues.
• Identify methods to increase store sales and profitability; implement changes as needed.
• Develop milestones and goals for employees and ensure they are met.
• Collaborate with corporate staff to set sales goals, promotions and marketing.
• Ensure store maintenance, safety, cleanliness and attractiveness.
• Supervise and report inventory numbers for store departments.
• Analyze financial reports and implement improvements as required.
• Perform other related duties as required.

Skills

Customer service

Managerial skills

Verbal & written comms

Organizational skills

Budget management

Education

High School Diploma or Equivalent

Job description

Job Summary

The Store Manager will plan and lead the daily operations of an assigned supermarket in an ongoing effort to increase store sales and profitability.

Supervisory Responsibilities

• Oversee the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience.
• Recruits, hires, and trains staff.
• Direct and lead store department managers in the operations of each individual department.
• Implements discipline and termination of employees by partnering with their District Manager as needed and in accordance with policy.

Duties/Responsibilities

• Develop and implement strategies to improve customer service and experience on an ongoing basis.
• Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.
• Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
• Develops milestones and goals for employees and ensure they are met.
• Collaborates with corporate staff to develop and implement sales goals, marketing strategies, and promotions.
• Ensures physical maintenance, safety, cleanliness, and attractiveness of the store.
• Supervise and report all inventory numbers for store departments.
• Assesses periodic financial reports, evaluating performance and implementing improvements and changes as required.
• Performs other related duties as required.

Required Skills/Abilities

• Exceptional customer service and managerial skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to understand and manage all budgets.

Education and Experience

• High School Diploma or Equivalent.
• At least five years of experience in retail management, preferably in grocery, with increasing levels of responsibility required.

Physical Requirements

• Must be able to lift up to 50 pounds at times.
• Must be able to traverse and access all areas of the supermarket.