Store Management Trainee: Lead & Grow in Auto Service

SmartRecruiters, Inc.; Franklin (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking a Manager in Training to grow into a leadership role while learning all aspects of the store and company. You will start by serving customers and mastering daily operations in our automotive service environment.

The program combines hands-on management experience with sales exposure, preparing you to lead teams, schedule service, and ensure exceptional customer care across multiple locations.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company.
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service.
• Scheduling service appointments and answering questions in person and on the telephone.
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles.
• Providing the customer with a positive experience.
• Ensuring our company's high level of expectations are met, maintained, and exceeded.
• Involvement in every aspect of the store operation.
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers.
• Ability to step in when necessary to take on additional duties.

Skills

Hands-on management

Customer service

Communication

Interpersonal skills

Job description

Express Oil Change & Tire Engineers is seeking a Manager in Training to grow into a leadership role while learning all aspects of the store and company. You will start by serving customers and mastering daily operations in our automotive service environment.

The program combines hands-on management experience with sales exposure, preparing you to lead teams, schedule service, and ensure exceptional customer care across multiple locations.