Store Management: Lead Teams & Elevate Customer Experience

JD Finish Line; West Hartford (CT); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth

Dynamic environment

DE&I initiatives

Job summary

JD Finish Line in the United States seeks an Assistant Store Manager or Supervisor to lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences. You will shape the store’s success while aligning with our brand and growth goals.

The role requires proven retail leadership, a focus on customer service, and the ability to analyze sales data, manage budgets, and drive promotions. Flexibility, strong communication, and dedication to DEI are essential.

Qualifications

• Proven experience as a Retail Store Manager or similar role.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-centric focus with a passion for delivering outstanding service.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Leadership & Team Management: recruit, train, and develop a motivated team; foster a positive work environment.
• Customer Experience: create an exceptional shopping experience by addressing customer needs and resolving issues.
• Sales & Performance: drive store sales and profitability through merchandise management and promotions.
• Operational Excellence: oversee inventory, visual merchandising, and store upkeep; ensure policy compliance.
• Financial Management: monitor budgets and analyze sales data to optimize performance.
• Marketing & Community Engagement: implement local marketing and build community relationships.
• Innovation & Problem-Solving: stay current with industry trends and drive improvements.

Skills

Retail leadership

Customer service

Communication

Analytical skills

Flexibility

Tech-savvy

Education

High School Diploma or GED

Tools

Retail management software

Job description

JD Finish Line in the United States seeks an Assistant Store Manager or Supervisor to lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences. You will shape the store’s success while aligning with our brand and growth goals.

The role requires proven retail leadership, a focus on customer service, and the ability to analyze sales data, manage budgets, and drive promotions. Flexibility, strong communication, and dedication to DEI are essential.