Store Leadership Specialist — Assistant Manager

Pacific Sunwear Stores LLC; New York (NY); Sur place; USD 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Generous associate discount of 30-50%

Immediate 100% vested 401K and match

Employee perks throughout the year

Résumé du poste

Pacsun in Brooklyn, NY is seeking a Full-Time Assistant Store Manager for Kings Plaza. You will support the Store Manager, lead a customer-focused sales floor, and drive top-line sales while maintaining store operations.

The role requires leadership, strong communication, and a passion for fashion. You will handle customer issues, supervise the floor, train staff, and ensure policy execution. Competitive hourly pay and benefits available.

Qualifications

• High School Diploma or equivalent preferred.
• Must be at least 18 years of age.
• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.

Responsabilités

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience.
• Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and escalates issues as appropriate.
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience.
• Shares feedback from customers with the leadership team to improve the overall customer experience.
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.).
• Delivers an engaging, positive and authentic customer experience with all customers.
• Holds self and others responsible for the accomplishment of all operational tasks.
• Coaches and provides feedback on Sales Associate's performance.
• Supports associate engagement by recognizing and rewarding outstanding performance.
• Provides direction to associates to ensure understanding of company directives and standards.
• Prioritizes and delegates tasks to meet all operational needs.
• Supports and executes visual directives and maintains visual standards set by the company.
• Drives efficiency in all operational store processes.
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom.
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience.
• Ensures all store associates follow all policies, procedures and all Safety Program practices.
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.
• Inspires and motivates others by consistently exhibiting core value behaviors.
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends.

Connaissances

Effective written presentation skills

Strong communications skills

Proficient in math

Formation

High School Diploma or equivalent

Description du poste

Pacsun in Brooklyn, NY is seeking a Full-Time Assistant Store Manager for Kings Plaza. You will support the Store Manager, lead a customer-focused sales floor, and drive top-line sales while maintaining store operations.

The role requires leadership, strong communication, and a passion for fashion. You will handle customer issues, supervise the floor, train staff, and ensure policy execution. Competitive hourly pay and benefits available.