Store Leadership Leader — Customer Experience & Ops

Lids; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Innovative work environment

Early Wage Access options

Job summary

Lids is looking for an Assistant Store Manager in Memphis, TN. In this role, you will be the heart of the store, leading team operations and delivering exceptional customer service.

Your responsibilities include managing store associates, engaging with customers, and ensuring successful sales strategies while maintaining a fun work environment. Ideal candidates should have strong sales and interpersonal skills, a passion for retail, and the ability to work independently.

Qualifications

• Experience in retail management preferred.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work overhead.

Responsibilities

• Act as Manager on duty in Store Manager's absence.
• Manage store associates and engage team members.
• Lead customer service initiatives and resolve issues.
• Ensure the execution of operations-focused directives.

Skills

Sales results

Interpersonal skills

Ability to communicate clearly

Ability to work unsupervised

Job description

Lids is looking for an Assistant Store Manager in Memphis, TN. In this role, you will be the heart of the store, leading team operations and delivering exceptional customer service.

Your responsibilities include managing store associates, engaging with customers, and ensuring successful sales strategies while maintaining a fun work environment. Ideal candidates should have strong sales and interpersonal skills, a passion for retail, and the ability to work independently.