Retail Store Lead – Fan Experience & Operations

Lids; Jackson (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager in Jackson, TN. This role is crucial for fostering a fun and productive environment while ensuring exceptional customer service and achieving store performance targets. You will manage staff, oversee daily operations, and implement company policies.

The ideal candidate should possess strong interpersonal skills and the ability to work independently, enhancing both team productivity and customer satisfaction.

Qualifications

• Ability to lift up to 50 pounds occasionally.
• Ability to manage a retail team effectively.
• Experience in retail or customer service is preferred.

Responsibilities

• Lead and engage the team to meet performance goals.
• Resolve customer escalations and feedback.
• Execute company-level directives and promotions.

Skills

Strong interpersonal skills

Ability to communicate verbally

Ability to work unsupervised

Sales results production

Job description

Lids is seeking an Assistant Store Manager in Jackson, TN. This role is crucial for fostering a fun and productive environment while ensuring exceptional customer service and achieving store performance targets. You will manage staff, oversee daily operations, and implement company policies.

The ideal candidate should possess strong interpersonal skills and the ability to work independently, enhancing both team productivity and customer satisfaction.