Store Leadership & Guest Experience Lead

Newell Brands; Washington (Washington County); On-site; USD 52,000 - 72,000; Full time

Job summary

Newell Brands is seeking a Store Manager to lead daily operations, drive sales, and deliver an outstanding guest experience. You will recruit, develop, and retain talent; manage schedules, inventory, and KPIs while maintaining store standards.

You will coach and mentor a high-performing team, ensure safety and policy compliance, and execute planograms to uphold brand visuals. Weekend and holiday availability is required.

Qualifications

• High School completion or equivalent GED.
• Proven experience in a retail management role (2+ years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution-oriented.
• Must be able to work in fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Support the recruitment, hiring, development, inspiration, and retention of top talent.
• Help meet and maintain staffing goals, including seasonal staffing within hiring timelines.
• Ensure effective onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Motivate, inspire, and retain top talent and help establish succession plans.
• Provide coaching and foster a positive work environment.
• Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
• Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing company visual standards through flawless execution of plan-ograms, effective planning, visual maintenance, signage, and store cleanliness.
• Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities.
• Identify root causes and help create effective action plans that drive results.
• Ensure clear, effective team communication that creates understanding and alignment.
• Help create effective schedules to ensure proper sales floor coverage, maximize sales, and meet payroll targets.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently achieve or exceed all KPI goals through strategic planning, effective execution, and continuous performance improvement.

Skills

Leadership

Communication

Interpersonal

Analytical

Solution-oriented

Flexible hours

Education

High School diploma or GED

Tools

Retail software

Microsoft Office

Job description

Newell Brands is seeking a Store Manager to lead daily operations, drive sales, and deliver an outstanding guest experience. You will recruit, develop, and retain talent; manage schedules, inventory, and KPIs while maintaining store standards.

You will coach and mentor a high-performing team, ensure safety and policy compliance, and execute planograms to uphold brand visuals. Weekend and holiday availability is required.