Store Leadership & Guest Experience Lead

Faherty Brand; Palm Desert (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Job summary

Faherty Brand seeks a store leadership professional in California to lead daily store operations, uphold brand standards, and drive sales through exceptional guest experiences.

You will manage cash procedures, drive events, and coach a team to deliver consistent, positive guest interactions. A passion for Faherty’s values and brand storytelling is essential to elevate performance and culture.

Qualifications

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce.

Responsibilities

• Create a store environment embodying Faherty Brand values and drive sales through guest focus.
• Manage in-store sales, returns and exchanges and cash procedures.
• Drive guest capture and retention through personalized client outreach and events.
• Maintain and reinforce visual standards; ensure floor is restocked and aligned with sell-through.

Skills

Leadership

Omnichannel

Communication

Tech savvy

Tools

Google Suites

MS Office

Job description

Faherty Brand seeks a store leadership professional in California to lead daily store operations, uphold brand standards, and drive sales through exceptional guest experiences.

You will manage cash procedures, drive events, and coach a team to deliver consistent, positive guest interactions. A passion for Faherty’s values and brand storytelling is essential to elevate performance and culture.