Store Leadership & Customer Experience Lead

Finish Line; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth opportunities

Diversity & Inclusion initiatives

Job summary

The Finish Line in San Antonio is seeking an Assistant Store Manager/Supervisor to lead daily operations and inspire a high-performing team. You will shape the store’s success, enhance customer experiences, and drive sales through effective merchandising and people leadership.

We value a customer-centric mindset, strong communication, and the ability to manage budgets while staying compliant with company policies and safety standards. Join our dynamic retail team.

Qualifications

• Retail store management experience with a track record of meeting sales targets.
• Strong leadership and communication skills.
• Customer-centric focus with excellent service standards.
• Analytical skills to analyze sales data and budgets.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Lead and develop a motivated team; set goals and provide feedback.
• Create an exceptional customer experience and resolve issues.
• Drive store sales and profitability through merchandising and promotions.
• Oversee daily operations: inventory, visual merchandising, store maintenance; ensure safety and policies.
• Manage budgets, control expenses, analyze sales data.
• Implement local marketing initiatives and community engagement.
• Identify opportunities for improvement and implement innovative solutions.

Skills

Leadership

Customer service

Analytical thinking

Flexibility

Tech literacy

Education

High School Diploma or GED

Tools

Retail management software

Job description

The Finish Line in San Antonio is seeking an Assistant Store Manager/Supervisor to lead daily operations and inspire a high-performing team. You will shape the store’s success, enhance customer experiences, and drive sales through effective merchandising and people leadership.

We value a customer-centric mindset, strong communication, and the ability to manage budgets while staying compliant with company policies and safety standards. Join our dynamic retail team.