Store Leadership & Customer Experience Coach

Walmart; Bay City (MI); Vor Ort; USD 65.000 - 100.000; Vollzeit

Benefits dieser Stelle

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Live Better U 100% covered

Medical, dental, vision benefits

Zusammenfassung

Walmart is seeking a store leadership professional to drive team development and store performance at the Bay City location. You will lead and mentor associates, set clear expectations, and align daily operations with company goals to deliver a superior customer experience.

Responsibilities include coaching teams, managing customer service initiatives, and monitoring financial performance. The role emphasizes integrity, inclusion, and delivering value to shoppers while Upholding Walmart's

Qualifikationen

• Minimum Qualifications: 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Aufgaben

• Leads and develops teams by training and feedback, guiding store operations and implementing business initiatives.
• Models exceptional customer service and resolves customer needs, complaints, and issues to ensure high-quality experience.
• Drives store financial performance by reviewing PL statements, budgeting, forecasting, and controlling expenses to meet sales and profit goals.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties.
• Coordinates job-related activities with stakeholders and promotes continuous learning and process improvements.

Ausbildung

2 years of college

Jobbeschreibung

Walmart is seeking a store leadership professional to drive team development and store performance at the Bay City location. You will lead and mentor associates, set clear expectations, and align daily operations with company goals to deliver a superior customer experience.

Responsibilities include coaching teams, managing customer service initiatives, and monitoring financial performance. The role emphasizes integrity, inclusion, and delivering value to shoppers while Upholding Walmart's