Store Leadership Coach & Team Builder

Walmart Inc.; Big Rapids (MI); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Discount Card

Live Better U

Career growth

Job summary

Walmart Inc. in Big Rapids, MI is seeking a store leadership role focused on supervising hourly associates and driving customer service excellence. You will hire, train, mentor, assign duties, and promote a belonging mindset while guiding daily operations and team development.

The role emphasizes coordination with stakeholders, tracking goals, and implementing action plans to improve performance, with a focus on policy compliance and store growth.

Qualifications

• 2 years of college; or 1 year retail and 1 year supervisory experience; or 2 years general work plus 1 year supervisory.
• Background checks for certain roles (e.g., firearms) may apply where required.
• Strong leadership and customer service mindset are required to drive store performance.

Responsibilities

• Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, recognizing performance, and promoting belonging.
• Coordinate activities with stakeholders, support plans to meet customer needs, and track progress toward goals.
• Lead tours, train teams, and communicate store operations, technology use, merchandising, and company direction.
• Ensure compliance with policies, drive financial performance, budgeting, and shrink control in the designated area.

Skills

Leadership

Supervisory experience

Customer service

Education

2 years of college

1 year retail experience + 1 year supervisory

Job description

Walmart Inc. in Big Rapids, MI is seeking a store leadership role focused on supervising hourly associates and driving customer service excellence. You will hire, train, mentor, assign duties, and promote a belonging mindset while guiding daily operations and team development.

The role emphasizes coordination with stakeholders, tracking goals, and implementing action plans to improve performance, with a focus on policy compliance and store growth.