Retail Store Leader — Drive Sales & Customer Experience

Spectrum; Cincinnati (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Spectrum is seeking an Assistant Store Manager in Cincinnati to lead by example, coach a high‑performing sales team, and elevate the customer experience.

You will drive sales, build loyalty, and ensure operational excellence through staffing, scheduling, compliance, and inventory control.

If you thrive in a fast‑paced retail environment and can develop your team while upholding Spectrum’s standards, apply today.

Qualifications

• Ability to read, write and speak English clearly.
• Significant time working retail store environment.
• Proven ability to lead others and motivate them to succeed in a goal and incentive-based work environment.
• Detail oriented and a good problem solver.
• High comfort level with personal technology, such as mobile devices and personal video platforms.
• Knowledge and ability to use computer and software applications.
• Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively.
• Work scheduled overtime as needed.

Responsibilities

• Lead & Inspire – Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment.
• Drive Sales & Retention – Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers.
• Develop your Team – Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment.
• Ensure Operational Excellence – Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity.
• Create an Exceptional Customer Experience – Maintain a welcoming, well-organized store that reflects Spectrum’s brand and ensures customers receive top-tier service.
• Manage Inventory & Compliance – Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly.

Skills

Leadership

Retail sales

Customer service

Communication

Tech-savvy

Problem solving

Multi-tasking

Overtime willingness

Education

High School Diploma or equivalent

Job description

Spectrum is seeking an Assistant Store Manager in Cincinnati to lead by example, coach a high‑performing sales team, and elevate the customer experience.

You will drive sales, build loyalty, and ensure operational excellence through staffing, scheduling, compliance, and inventory control.

If you thrive in a fast‑paced retail environment and can develop your team while upholding Spectrum’s standards, apply today.