Store Leadership & Brand Experience Lead

Tapestry, Inc.; Edison (NJ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, is seeking a Brand Ambassador to lead on the sales floor, embody Coach values, and drive exceptional customer experiences at a Coach store.

You'll lead initiatives, analyze sales trends, and support recruiting and training to build a high-performing team. The role emphasizes growth, inclusion, and delivering outstanding customer service consistent with Coach standards.

Qualifications

• 1+ years of lead supervisor experience in managing a retail space.
• Ability to lift and move up to 50 pounds as needed.

Responsibilities

• Maintains leadership presence on the sales floor to meet sales targets and deliver an exceptional customer experience.
• Drives brand Ambassador role embodying Coach values and increasing brand awareness.
• Leads implementation of company initiatives and supports store operations.
• Assists in recruiting, interviewing, and performance evaluation for the team.
• Provides guidance to improve individual and team performance while ensuring policy compliance.

Skills

Retail leadership

Customer service

Hiring support

Team development

Job description

Coach, a global fashion house, is seeking a Brand Ambassador to lead on the sales floor, embody Coach values, and drive exceptional customer experiences at a Coach store.

You'll lead initiatives, analyze sales trends, and support recruiting and training to build a high-performing team. The role emphasizes growth, inclusion, and delivering outstanding customer service consistent with Coach standards.