Store Leadership Assistant - Elevate Sales & Service

AT&T; Willoughby (OH); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and holidays

Paid Parental Leave

Paid Caregiver Leave

Disability benefits

Life and AD&D insurance

Employee discounts on AT&T plans and设备

Wellness programs

Employee Assistance Programs (EAP)

Job summary

AT&T in Willoughby, OH is seeking an Assistant Retail Store Manager to help oversee daily store operations and lead a team of retail sales consultants. You will support merchandising, product launches and drive sales performance while ensuring exceptional customer experiences.

The role emphasizes leadership, coaching, and collaboration with store peers and stakeholders to achieve store goals and participate in outreach and promotional activities. Full-time with competitive pay and benefits.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations and support store manager in leadership.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives and ensure outstanding customer experiences.
• Lead outreach and promotional activities, including off-site events as needed.
• Coach and develop a team of retail sales consultants to achieve sales and service goals.

Skills

Excellent communication

Leadership

Sales & customer experience

Management experience

Planning & analysis

Wireless terminology

Collaboration with stakeholders

Job description

AT&T in Willoughby, OH is seeking an Assistant Retail Store Manager to help oversee daily store operations and lead a team of retail sales consultants. You will support merchandising, product launches and drive sales performance while ensuring exceptional customer experiences.

The role emphasizes leadership, coaching, and collaboration with store peers and stakeholders to achieve store goals and participate in outreach and promotional activities. Full-time with competitive pay and benefits.