Store Leader & Team Coach: Elevate Client Experience

Inside Lvmh; Novi, Northern (MI, KY); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

401k match

Vacation & PTO

Career growth

Employee discount

Gratis products

Job summary

Sephora in Novi, MI seeks an Assistant Store Manager to energize the team, elevate client experiences, and drive store performance. You’ll lead daily operations, coach staff, and deliver the signature Sephora service, while aligning with brand standards and growth opportunities.

As a visible leader, you’ll recruit and onboard talent, advance training, and foster a culture of accountability. The role requires on-site presence and availability for evenings, weekends, and holidays.

Qualifications

• Experience in assistant store management in fast-paced environments.
• Strong leadership and communication skills.
• Ability to coach and develop teams.
• Customer-centric mindset focused on clients’ experiences.
• Capability to drive sales and store profitability.

Responsibilities

• Support Store Operations and Client Experience with daily leadership.
• Inspire and empower the store team.
• Recruit, hire, and onboard talent.
• Deliver ongoing coaching and feedback.
• Conduct performance appraisals and mentorship.
• Elevate client satisfaction and loyalty programs.
• Maintain a visually inspiring store and enforce brand standards.
• Optimize inventory and staffing to respond to business needs.

Skills

Assistant Store Management Experience

Leadership

Communication Skills

Coaching & Development

Customer Experience

Job description

Sephora in Novi, MI seeks an Assistant Store Manager to energize the team, elevate client experiences, and drive store performance. You’ll lead daily operations, coach staff, and deliver the signature Sephora service, while aligning with brand standards and growth opportunities.

As a visible leader, you’ll recruit and onboard talent, advance training, and foster a culture of accountability. The role requires on-site presence and availability for evenings, weekends, and holidays.