Store Leader Sr., Getgo

GetGo Café + Market; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

GetGo Café + Market is seeking a Senior Store Leader to oversee store operations and ensure excellent customer service. The role involves coaching and supervising staff, managing budgets, and maintaining high operational standards. Join a dynamic team dedicated to redefining the convenience store experience with competitive pay and career growth opportunities.

Qualifications

• 5 to 7 years of experience in a retail or service environment.
• Food Safety certification preferred.
• Ability to lift up to 50 pounds.

Responsibilities

• Interview, select, and train team members.
• Manage department or store budget and inventory.
• Ensure safety and security of team members and store.

Skills

Customer Service

Team Leadership

Coaching

Budget Management

Safety Compliance

Education

High school diploma or equivalent

Job description

Job Summary

The Senior Store Leader is responsible for ensuring the store operates smoothly, providing excellent customer service during all hours of operation. The role involves coaching, supervising, and leading the team to meet customer needs, from busy mornings to late-night hours, ensuring each customer receives a smile and quality service.

Job Description

• Experience Required: 5 to 7 years
• Education Desired: High school diploma or equivalent
• Certification or Licensing Preferred: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

• Interview, select, and train team members
• Direct and supervise team members' work
• Evaluate team members' performance for promotions or changes
• Handle team member issues, including complaints and discipline
• Plan and assign work tasks
• Ensure safety and security of team members and store
• Manage department or store budget and inventory
• Monitor compliance measures
• Prioritize safety in all aspects of work
• Coach the team to achieve store success and uphold standards of quality, service, and cleanliness
• Maintain high operational standards
• Support decision-making through coaching and planning
• Implement merchandising plans to maximize sales and minimize shrinkage
• Develop community relationships and promote the store's vision
• Identify business trends and manage inventory accordingly
• Schedule staff effectively, manage labor, and delegate tasks
• Assess staffing needs, participate in hiring, and promote diversity and inclusion
• Foster professional development and succession planning
• Provide ongoing coaching and recognition to promote a culture of safety, sales, and service
• Ensure all staff are trained for safety and customer service excellence
• Follow work design and problem-solving techniques for performance improvements
• Maintain store conditions to meet standards and regulations, reporting deficiencies promptly

About Us

GetGo offers a modern take on the convenience store experience, with over 260 locations across several states. We aim to redefine fuel, food, and convenience, providing diverse career opportunities, competitive pay, and comprehensive training. Join us and be part of our dynamic team, growing your career with us.