Store Leader - Sports Retail & Customer Experience

Lids; Aurora (IL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Retirement plan

Employee discount

Paid time off

Bonus potential

Job summary

Lids in Aurora, IL is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver exceptional service to every customer.

You will supervise team members, handle scheduling and training, maintain merchandising standards, manage cash and inventory, and foster a fun, inclusive work environment while upholding Lids brand standards.

This full-time role offers growth opportunities and comprehensive benefits.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead store associates through training programs and goal setting with regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Engage team members by creating a fun and productive environment while upholding company policies.
• Open and close the store and manage cash handling per procedures.
• Prepare store for inventory audits and support inventory accuracy.

Skills

Sales leadership

Customer service

Team management

Communication

Job description

Lids in Aurora, IL is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver exceptional service to every customer.

You will supervise team members, handle scheduling and training, maintain merchandising standards, manage cash and inventory, and foster a fun, inclusive work environment while upholding Lids brand standards.

This full-time role offers growth opportunities and comprehensive benefits.