Store Leader: Pharmacy & Retail Operations

Walgreens; Raleigh (NC); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in Raleigh, NC is seeking a Store Manager to supervise customer service associates and oversee front-end and pharmacy operations, ensuring sales and profitability. You will support the Store Manager, recruit, train, and coach staff, and maintain store standards.

Responsibilities include driving customer satisfaction, managing schedules, inventory, and compliance with company policies and regulatory requirements; leading performance management and development plans for team members; and

Qualifications

• Leadership abilities with professional business ethics and strong communication skills.
• Fluent in reading, writing, and speaking English; LEAP/Leadership Essentials training beneficial.
• Store Manager experience or readiness to relocate and assume ESM role if offered.

Responsibilities

• Supervise customer service associates and front-end/store operations.
• Support Store Manager to achieve company deliverables and oversee daily store activities.
• Recruit, hire, and manage performance of team members; enforce discipline when needed.
• Improve customer experience and resolve complaints; monitor service metrics.

Skills

Leadership

Customer service

Communication

Coaching

Hiring & onboarding

Performance management

Education

Bachelor's degree or higher

High School Diploma + 2 years supervisory experience

Job description

Walgreens in Raleigh, NC is seeking a Store Manager to supervise customer service associates and oversee front-end and pharmacy operations, ensuring sales and profitability. You will support the Store Manager, recruit, train, and coach staff, and maintain store standards.

Responsibilities include driving customer satisfaction, managing schedules, inventory, and compliance with company policies and regulatory requirements; leading performance management and development plans for team members; and