Store Leader - Pets Experience, Flexible Schedule

PetSmart; Caguas (PR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Paid time off

Tuition assistance

Flexible schedule

Job summary

PetSmart is seeking a Retail Store Manager in Caguas, Puerto Rico. This role involves overseeing store operations, ensuring the safety of pets and associates, and providing an excellent customer experience. You will manage staff recruitment, training, and daily operations while upholding company values.

The ideal candidate will have retail leadership experience, strong communication skills, and the ability to maintain composure under pressure. We offer a supportive work environment and numerous benefits for our associates.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.

Responsibilities

• Lead and oversee safety and operations in the store.
• Responsible for employment decisions such as recruiting and coaching.
• Accountable for pet parent experience and ensuring compliance with policies.

Skills

Retail leadership experience

Customer service skills

Communication skills

Organizational skills

Ability to react under pressure

Proficiency in computer applications

Job description

PetSmart is seeking a Retail Store Manager in Caguas, Puerto Rico. This role involves overseeing store operations, ensuring the safety of pets and associates, and providing an excellent customer experience. You will manage staff recruitment, training, and daily operations while upholding company values.

The ideal candidate will have retail leadership experience, strong communication skills, and the ability to maintain composure under pressure. We offer a supportive work environment and numerous benefits for our associates.