Store Leader & Ops Coach — Assistant Manager

Lids; Houston (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Employee discounts

Career development

Professional training

Collaborative team environment

Job summary

Lids is seeking an Assistant Store Manager in Houston to lead daily store operations, coaching staff to achieve sales goals while delivering outstanding customer service.

You will oversee scheduling, training, cash handling, and inventory control, ensuring compliance with company policies and visual standards. Strong communication and leadership are essential in this fast-paced retail environment.

Qualifications

• Experience in retail leadership and staff development.
• Strong customer-service orientation with ability to resolve issues.
• Knowledge of store operations, merchandising, and loss prevention.

Responsibilities

• Lead store team to meet sales targets and deliver exceptional customer service.
• Schedule staff, train new hires, and ensure adherence to policies and procedures.
• Manage cash handling, opening/closing procedures, and inventory checks.
• Maintain store standards, visuals, and cleanliness per guidelines.
• Escalate issues and engage in problem solving to improve store performance.

Skills

People leadership

Customer service

Retail operations

Communication

Job description

Lids is seeking an Assistant Store Manager in Houston to lead daily store operations, coaching staff to achieve sales goals while delivering outstanding customer service.

You will oversee scheduling, training, cash handling, and inventory control, ensuring compliance with company policies and visual standards. Strong communication and leadership are essential in this fast-paced retail environment.