Retail Store Leader - Customer Experience & Ops

Lids; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Retirement plan with company match

Paid Time Off

Generous employee discount

Job summary

Lids is looking for an Assistant Store Manager in Houston, Texas. This role is crucial for engaging customers, leading store operations, and managing team training and development. The ideal candidate will foster a positive work environment, ensure exceptional customer service, and uphold company policies.

Responsibilities include managing store associates, handling customer feedback, and executing promotional initiatives. Join a fun and inclusive team committed to delivering an outstanding retail experience.

Qualifications

• Ability to work unsupervised and produce sales results.
• Strong verbal communication skills.
• Demonstrated ability to minimize loss.

Responsibilities

• Act as Manager on duty when Store Manager is absent.
• Lead and engage team members to create a positive environment.
• Resolve customer issues and provide exceptional service.
• Ensure adherence to operational policies and procedures.

Skills

Sales results production

Strong interpersonal skills

Communication

Job description

Lids is looking for an Assistant Store Manager in Houston, Texas. This role is crucial for engaging customers, leading store operations, and managing team training and development. The ideal candidate will foster a positive work environment, ensure exceptional customer service, and uphold company policies.

Responsibilities include managing store associates, handling customer feedback, and executing promotional initiatives. Join a fun and inclusive team committed to delivering an outstanding retail experience.