Store Leader & Operations Manager

Dollar General External; Williamston (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Dollar General External is seeking a Store Manager to oversee all store operations, including staffing, training, inventory control and merchandising. You will drive sales, ensure compliance, and maintain a safe, customer-focused environment.

Responsibilities include recruiting, evaluating performance, managing cash controls, improving in-stock levels, and leading daily store opening/closing activities.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Cash handling procedures

Inventory management

Communication skills

Recruiting & hiring

Problem solving

Organizational skills

Customer service leadership

Reading & interpreting documents

Cash register operations

Merchandising knowledge

Safety & compliance knowledge

Education

High school diploma or equivalent

Job description

Dollar General External is seeking a Store Manager to oversee all store operations, including staffing, training, inventory control and merchandising. You will drive sales, ensure compliance, and maintain a safe, customer-focused environment.

Responsibilities include recruiting, evaluating performance, managing cash controls, improving in-stock levels, and leading daily store opening/closing activities.