Store Leader — Omnichannel Experience & Team Growth

URBN Urban Outfitters, Inc.; Westport (CT); On-site; USD 68,000 - 71,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Store Manager in Westport, CT to lead sales with an omni channel approach and foster a culture of excellence, creativity, and trust. You will guide staff development, brand experience, and store operations to deliver engaging customer experiences.

The role requires 5+ years of store leadership and a proven ability to hire and develop talent, with flexible hours including nights, weekends, and holidays. Competitive pay and comprehensive perks are offered.

Qualifications

• 5+ years store leadership experience.
• Proven record of hiring and developing great talent.
• Strong understanding of merchant process and its impact on the business.
• Experience in coaching, counseling, and conflict resolution.

Responsibilities

• Brand Experience: acts as a brand representative and collaborates on engaging store visuals.
• Leads and supports the team to elevate store experience via omni channel, merchandising and display.
• Fosters an inclusive, engaging customer experience through personalized interactions.
• Leadership + Team Management: builds succession plans and recruitment to diversify the team.
• Provides timely feedback and onboarding to ensure development and accountability.
• Communication + Relationships: promotes inclusive environment, clear communication and teamwork.

Skills

Store leadership

Talent development

Merchandising

Customer experience

Job description

URBN Urban Outfitters, Inc. is seeking a Store Manager in Westport, CT to lead sales with an omni channel approach and foster a culture of excellence, creativity, and trust. You will guide staff development, brand experience, and store operations to deliver engaging customer experiences.

The role requires 5+ years of store leadership and a proven ability to hire and develop talent, with flexible hours including nights, weekends, and holidays. Competitive pay and comprehensive perks are offered.