Store Leader - Luxury Beauty Retail

The Estée Lauder Companies Inc.; Los Angeles (CA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid leave

Paid holidays

Job summary

The Estée Lauder Companies Inc. in Los Angeles is seeking a dynamic Store/Retail/Counter Manager to lead a high-performing sales team across beauty brands.

You will drive sales, customer service and operations to meet targets, recruit and coach staff, and execute in-store events and CRM strategies. This is an executive-level first-step role offering a path to long-term leadership within prestige beauty.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead, coach and develop the team to achieve sales, customer service and operational targets.
• Create and execute agile business plans to recruit and retain customers through events, CRM and exceptional service.
• Oversee in-store events and customer relationship management to drive loyalty and sales.
• Manage staffing, scheduling and store operations to optimize performance.
• Collaborate with marketing and store leadership to execute effective campaigns and client engagement.

Skills

Retail management

Customer service excellence

Staff coaching

Sales analysis

Operations management

Staff scheduling

In-store events

POS software

Microsoft Office

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. in Los Angeles is seeking a dynamic Store/Retail/Counter Manager to lead a high-performing sales team across beauty brands.

You will drive sales, customer service and operations to meet targets, recruit and coach staff, and execute in-store events and CRM strategies. This is an executive-level first-step role offering a path to long-term leadership within prestige beauty.