Store Leader: Inspire Teams, Elevate Client Experience

SEPHORA; Crestview Hills (KY); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health plan

401k with match

Paid time off

Tuition reimbursement

Leadership development

Employee discounts

Job summary

Sephora in Crestview Hills, KY is seeking an Assistant Store Manager to drive store operations, lead a high-performing team, and elevate the client experience. This salaried, exempt role requires on-site presence at 2854 Town Center Blvd, with availability evenings, weekends, and holidays to support a vibrant beauty retailer.

You will recruit and develop talent, coach team members with real-time feedback, and implement strategies that maximize sales, profitability, and client satisfaction while

Qualifications

• Experience leading a retail team in fast-paced environments.
• Proven ability to coach and develop associates.
• Strong communication and interpersonal skills.
• Track record of driving client experience and sales.
• Ability to provide real-time feedback and mentorship.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Skills

Retail leadership

Team coaching

Customer service

Communication

Client experience

Job description

Sephora in Crestview Hills, KY is seeking an Assistant Store Manager to drive store operations, lead a high-performing team, and elevate the client experience. This salaried, exempt role requires on-site presence at 2854 Town Center Blvd, with availability evenings, weekends, and holidays to support a vibrant beauty retailer.

You will recruit and develop talent, coach team members with real-time feedback, and implement strategies that maximize sales, profitability, and client satisfaction while