Store Manager: Lead, Coach & Elevate Client Experience

Sephora; Lahaina (HI); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401k with match

Vacation & PTO

Employee discounts

Gratis product program

Volunteer & donation matching

Job summary

Sephora’s Lahaina store is seeking a Store Manager to lead daily operations, coach a high-performing team, and elevate the client experience in a high-volume setting. This on-site role demands availability evenings, weekends, and holidays, with a focus on delivering exceptional service and sales growth.

You will recruit and onboard top talent, drive performance through feedback, and champion continuous learning to empower associates and leaders toward their full potential.

Qualifications

• Store Manager experience in high-volume, complex retail or hospitality environments.
• Visionary leadership and business acumen to recruit, inspire and develop top talent.
• Exceptional communication and interpersonal skills for collaboration with teams and senior leadership.

Responsibilities

• Lead store operations and client experience to deliver a seamless, elevated service and drive sales.
• Inspire, coach, and empower a diverse team to meet and exceed performance goals.
• Recruit, onboard, and develop exceptional talent to sustain a high-performing store.
• Provide real-time feedback and mentorship to support team career growth and engagement.
• Foster continuous learning through coaching, open dialogue, and access to resources.
• Elevate client satisfaction by delivering outstanding service and leveraging loyalty programs.

Skills

Store Manager

Leadership

Client Experience

Talent Development

Job description

Sephora’s Lahaina store is seeking a Store Manager to lead daily operations, coach a high-performing team, and elevate the client experience in a high-volume setting. This on-site role demands availability evenings, weekends, and holidays, with a focus on delivering exceptional service and sales growth.

You will recruit and onboard top talent, drive performance through feedback, and champion continuous learning to empower associates and leaders toward their full potential.