Store Leader: Guest Experience & Growth

MINISO USA; Nanuet (NY); On-site; USD 26,000 - 41,000; Full time

Job summary

MINISO USA is seeking a Store Manager to lead a vibrant team and deliver a world-class shopping experience in New York. You will manage day-to-day operations, optimize inventory, and promote the membership program to boost loyalty and sales while maintaining high standards of service and store presentation.

The role requires 3+ years in retail management, strong leadership, and the ability to travel between locations as needed. Flexibility for nights, weekends, and holidays is essential.

Qualifications

• 3+ years of experience in retail management with a proven leadership track record.
• Ability to work flexible hours including nights, weekends, and holidays.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead a dynamic store team including ASM, Shift Leads, and Sales Associates.
• Promote MINISO mission and core values across all store activities.
• Ensure excellent customer service, merchandising standards, and efficient operations.
• Drive sales through staff training, motivation, and performance feedback.
• Recruit, hire, and develop talent; plan career development paths.

Skills

Retail management

Leadership

Customer service

Team mentoring

Training

Sales strategy

Communication

Interpersonal skills

Education

High school diploma or equivalent

Associate degree or higher in Business Administration/Hospitality/Related

Tools

POS systems

Cash handling

Job description

MINISO USA is seeking a Store Manager to lead a vibrant team and deliver a world-class shopping experience in New York. You will manage day-to-day operations, optimize inventory, and promote the membership program to boost loyalty and sales while maintaining high standards of service and store presentation.

The role requires 3+ years in retail management, strong leadership, and the ability to travel between locations as needed. Flexibility for nights, weekends, and holidays is essential.