Store Leader: Growth, Service & Team Coach

Jobtome; Keene Township (OH); On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Competitive pay

Insurance (medical, dental, vision)

Paid time off and holidays

401(k) with company match

Associates discounts

Career growth and promotions

Leadership training

Team-focused environment

Community impact

Job summary

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role will execute the store business plan, analyze performance, and drive in-store and omnichannel sales while building a high-performing team.

You will recruit and coach Assistant Store Managers and Department Managers, set performance expectations, and lead with Rural King's values to deliver an exceptional customer experience.

Qualifications

• 2+ years of retail management or store leadership experience.
• Proven ability to lead, coach, and develop teams.
• Experience with retail operations, sales, P&L, and inventory.
• Strong business, analytical, problem-solving, and communication skills.
• Proficiency with Microsoft Office and POS systems.

Responsibilities

• Lead daily store operations and achieve sales and profitability goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Skills

Retail management

Team leadership

P&L management

Customer service

Scheduling

Merchandising

Inventory management

Sales analytics

Tools

POS systems

Microsoft Office

Retail technology

Inventory software

Job description

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role will execute the store business plan, analyze performance, and drive in-store and omnichannel sales while building a high-performing team.

You will recruit and coach Assistant Store Managers and Department Managers, set performance expectations, and lead with Rural King's values to deliver an exceptional customer experience.