Store Leader: Growth, Guest Experience & Ops

Far Out Ice Cream; Cambridge (MA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Frequent performance-based incentives

Growth opportunities

Paid training

Flexible schedule

Employee discounts

Free ice cream every shift

Job summary

Far Out Ice Cream seeks a General Manager for its Cambridge location. This crucial role involves overseeing daily operations, managing a team, and ensuring exceptional guest experiences. As General Manager, you will recruit, train, and mentor staff while maintaining high operational standards.

The position offers a salary between $50,000 and $60,000, with bonus opportunities up to $1,000 per year. Join a fast-growing brand inspired by New Zealand’s real fruit ice cream tradition and foster a vibrant, creative team culture.

Qualifications

• Full-time availability (40 hrs/week).
• Minimum commitment of 12 months required.

Responsibilities

• Recruit and train team members to build a high-performing crew.
• Monitor labor costs and inventory usage.
• Ensure a clean and organized store environment.
• Resolve guest concerns promptly.

Skills

Leadership experience in hospitality

Strong communication and problem-solving skills

Ability to coach and motivate a diverse team

Commitment to delivering excellent guest experiences

Organized and detail-oriented

Job description

Far Out Ice Cream seeks a General Manager for its Cambridge location. This crucial role involves overseeing daily operations, managing a team, and ensuring exceptional guest experiences. As General Manager, you will recruit, train, and mentor staff while maintaining high operational standards.

The position offers a salary between $50,000 and $60,000, with bonus opportunities up to $1,000 per year. Join a fast-growing brand inspired by New Zealand’s real fruit ice cream tradition and foster a vibrant, creative team culture.