Store Leader: Growth, Customer Experience & Profitability

TD; Massapequa (NY); On-site; USD 97,000 - 146,000; Full time

Job summary

TD Bank is seeking a Store Manager II in Massapequa, NY to lead and grow a store portfolio focused on deposits, loans and fees. Drive a legendary employee and customer experience while achieving shareholder value through referrals and solutions. Strong leadership, coaching, and relationship-building skills are essential.

You will oversee a medium-sized team, manage multiple priorities, and ensure compliance with bank policies. Notary license is preferred to support store operations.

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related experience in retail, customer service and/or financial services industries with supervisory, leadership and coaching experience.
• 4+ years of proven business development skills and ability to implement strategies.
• 4+ years of proven leadership and coaching experience.
• Small Business and Consumer lending experience.
• Knowledge of bank products and store operations.
• Ability to manage competing priorities and align efforts to goals.
• Strong presentation, analytical, interpersonal and collaboration skills with customers.
• Excellent verbal and written communication skills.
• Notary License (preferred).

Responsibilities

• Hire, develop and manage store team; set goals and oversee performance.
• Manage a medium-sized store and team per TD criteria.
• Lead a store and potentially multiple locations; grow talent and capabilities.
• Achieve store and individual performance metrics.
• Refer customers to Specialists to meet needs and provide best advice.
• Oversee store operations, risk management and customer experience.

Skills

People management

Leadership

Financial analysis

Communication

MS Office

Notary License (preferred)

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank is seeking a Store Manager II in Massapequa, NY to lead and grow a store portfolio focused on deposits, loans and fees. Drive a legendary employee and customer experience while achieving shareholder value through referrals and solutions. Strong leadership, coaching, and relationship-building skills are essential.

You will oversee a medium-sized team, manage multiple priorities, and ensure compliance with bank policies. Notary license is preferred to support store operations.