Store Leader — Growth & Customer Experience

KnitWell Group; Fair Oaks (VA); On-site; USD 64,000 - 77,000; Full time

Benefits offered by this job

Growth opportunities

Incentive programs

Benefits: comprehensive

Merchandise discount

Referral program

Discounts on travel

Job summary

Talbots is seeking a Store Leader for Store 00357 Fair Oaks, VA to drive sales and deliver exceptional customer experiences. You will lead a hospitality-focused team and model professionalism, integrity, and respect in every interaction.

Educate, coach, and mentor associates; cultivate a relationship-based selling culture; balance operations with selling energy; and ensure compliance with company policies and employment laws.

Qualifications

• Customer-centric approach driving store sales.
• Proven leadership with ability to influence others.
• Excellent communication and interpersonal skills.
• Organized with ability to multi-task in fast-paced settings.
• Willingness to coach and mentor associates.
• Tech-savvy with handheld devices.

Responsibilities

• Lead a hospitable environment for customers and associates.
• Coach and mentor store associates based on strengths and needs.
• Foster a relationship-based selling culture to drive loyalty and sales trends.
• Build a collaborative team environment with accountability and standards.
• Maintain knowledge of business drivers to maximize sales and meet financial goals.
• Balance operational energy with selling energy to create exceptional customer experiences.

Skills

Leadership

Customer service

Sales experience

Communication

Multi-tasking

Coaching

Job description

Talbots is seeking a Store Leader for Store 00357 Fair Oaks, VA to drive sales and deliver exceptional customer experiences. You will lead a hospitality-focused team and model professionalism, integrity, and respect in every interaction.

Educate, coach, and mentor associates; cultivate a relationship-based selling culture; balance operations with selling energy; and ensure compliance with company policies and employment laws.