Store Leader: Grow Teams, Elevate Customer Experience

Ross Stores; Vancouver (WA); On-site; USD 80,000 - 103,000; Full time

Job summary

Ross Stores is seeking a Store Manager who will lead all aspects of store operations in a fast-paced retail environment. The role focuses on delivering strong sales and profit results while maintaining an easy, friendly shopping experience for customers.

Ideal candidates have five or more years of store management experience, exceptional customer service, and the ability to train and develop associates. The position requires English fluency and the flexibility to work evenings and weekends as

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Store management experience

Customer service

Leadership

Training & development

Organizational skills

English fluency

Evenings & weekends availability

Job description

Ross Stores is seeking a Store Manager who will lead all aspects of store operations in a fast-paced retail environment. The role focuses on delivering strong sales and profit results while maintaining an easy, friendly shopping experience for customers.

Ideal candidates have five or more years of store management experience, exceptional customer service, and the ability to train and develop associates. The position requires English fluency and the flexibility to work evenings and weekends as